Relationship Principles This program educates your team
on fine art of interacting with consumers face-to-face or over the phone,
including:
 Knowing when, where and how to approach the consumer
 How to use engagement tools effectively
 How to qualify opportunities
 Overcoming objections
 Asking for the business
 Next steps
Growing the Relationship This program develops the
opportunity for the whole consumer by:
 Teaching the benefits of organic growth
 Developing prospecting skills
 Understanding cross-solving
 Practicing qualification
 Understanding relationship management
 Closed loop follow-up
On-Site Coaching One-on-one coaching within your retail
location includes:
 Effective implementation of the Relationship Principles
 Understanding the consumer's perspective
 Identifying areas of opportunity
 Providing targeted feedback
Please contact us
to learn more about our training and consulting services.
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